If you are not satisfied with the quality of the cushions you receive, you may return unused cushions for a full refund. Sorry custom sizes are not returnable. We are not responsible for color variations of fabric. Some monitors will distort the fabric colors. If you are not sure please ask one of our knowledgeable people for a verbal description of your selection.

Simply contact our office at 800 334 1502 or email from our website for return instructions.

When measuring your cushions please be positive of the sizes you supply to our customer service representitive. All cushions are made to order to the sizes you provide. If cushions are made to the wrong size we will gladly help you correct the problem, however, size issues are not specifically covered by this guarantee.

Product Guarantee. We will repair or replace at no charge any defective product for one full year. In case of needed repair we reserve the right to substitute similar fabric or product when original fabric or product is no longer available.

Price Guarantee. We guarantee our prices are the best available, you will not find a better price on the same product. Shipping costs are not included in this guarantee. This guarantee does not cover fabric.

Fabric Guarantee. Fabrics are guaranteed by the specific manufacturer (mill) for the value of the fabric only.

Shipping Charges. Are not covered by this guarantee.

Cancellations. Orders canceled after production has started are subject to a 15% restocking charge plus any shipping charges incurred. Special order fabrics or custom size cushion orders may not be canceled for any reason. We cannot be held responsible for shipping delays beyond our control

Returns. Returned orders are subject to a 30% restocking charge plus all shipping charges incurred. Special order fabrics and custom sizes may not be returned for any reason.

Our mission is to make every customer happy and supply quality products.